If you are having problems logging in, or with the game display pannel, try the following methods:
Have you emptied the cache, or temporary files from your browser?
Get a browser such as Mozilla Firefox or Google Chrome, free to download on internet.
Have you tested by clicking the French flag?
Have you disabled Pop-Up catcher?
Have you changed a setting on your computer recently, a Windows update for example, if yes restore your computer to the previous setting.
Beware, if you play from your office, it is possible that your company's internet security does not block access to the full game, but you can display maps in different connections.
How are they realised? What time is held for updates?
Weather templates are provided by NOAA (National Oceanic and Amospheric Administration). The weather forecast templates are updated 2 times a day at 8H and 20H UTC +2.
In order to allow you to anticipate the changing winds in advance, in the toolbar you can now preview the updated weather forecast 2 hours before it goes online. By clicking on the +12H option from 6H and 18H onwards, you will be able to view the updated weather forecast.
Not an exact Science
The weather is not an exact science. The wind fields at 12 H, 24 H, 36 H are only forecasts and so they may change during the template's updates.
In a grounding your speed is always visible so you can see how to move your boat by the wind. If you find yourself grounded, try to make a u-turn (180 °), or try transferring from one bank the next in order to get out.
There is no automatic ungrounding, so you will have to navigate yourself back out to sea.
My boat has stopped !
Check that you're not facing directly into the wind.
As a general rule of thumb, when you are sailing upwind, a jib will be more effective than a spinnaker and vice-versa when sailing downwind.
You may be in a storm (winds of 70 knots or 130 km / h).
There is no wind in your area.
For more information about how to use Sails in "Read More"
Smoothing Trajectories
You will find on the link below everything you need to know about smoothing:
Contact by email <b>support@virtualregatta.com</b> and please provide the following information
* The URL you use to play
* Your Nickname / Boat name
* The time when the problem occurs
* If it’s a temporary or permanent effect
* A screen capture of the game
* Your Cap
* And a description of your problem
